Tel: 0345 230 0455

Privacy Policy (Updated May 2018)

Privacy Policy

We take your privacy very seriously. Any personal information that you submit to us on this website or by any other means will be transmitted and stored securely and will not be released to 3rd-party organisations for marketing purposes.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, we may collect the following information about you:
  • Your full name
  • Your contact information including your email address
  • demographic information such as your postcode, preferences and interests

You may of course visit our site anonymously.

How do we use your personal information?

The personal information you give when you purchase products from our website or opt in to receive our newsletter will be retained by LMS Music Supplies on a database and will be used to process and dispatch your order, update our records or to contact you with information about relevant products, services or opportunities that we believe might be of interest to you.

We may use your information to send you a printed catalogue in the post. To be able to do this we may need to disclose your name and address to our mailing company, which is fully compliant with UK and EU data protection regulations. You can request at any time that we do not send any catalogues to you. Please email ask@lmsmusicsupplies and ask to be removed from our postal mailing list.

If you have asked to receive our newsletters by email we will disclose your email address to our email distribution company, which is fully compliant with UK and EU data protection regulations. You will be able to unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email sent to you.

The email address which you provide for order processing may be used to send you information and updates pertaining to your order, or to send occasional company news, updates, related product or service information, etc.

In order to process your order we may need to disclose your personal information to credit card companies, data processors and service providers for processing and other similar purposes. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company (other than those stated) for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

This website also uses Google Analytics, a web analytics service provided by Google in order to monitor general website usage. Google Analytics also uses “cookies”, in accordance with the terms of their privacy statement. Google Analytics collects anonymous data, not personal data and is fully GDPR compliant.

How do we protect your information?

LMS Music Supplies is the Data Controller for your information. If you have any questions about this, please contact us by calling 0345 230 0455 or emailing us at ask@lmsmusicsupplies.co.uk.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information, including a secure server - sensitive information given on this website is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database, to be accessed only by authorised personnel who are required to keep the information confidential.

Please be assured that we are committed to keeping your personal information safe and many procedures are in place to safeguard this information and prevent any unauthorised access or disclosure.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties such as our mailing company, which is fully compliant with UK and EU data protection regulations, and those who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, to enforce our site policies, or to protect ous or other's rights, property, or safety.

Control how your information is used:

You can choose to restrict the collection and/or use of your personal information in the following ways:

  • If you are asked to fill in a form on a website, you will be able to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to our using your personal information for direct marketing purposes, you may change your mind at any time by calling us on 0345 230 0455 or by emailing us at ask@lmsmusicsupplies.co.uk
  • You may request details of the personal information that we hold about you under the GDPR 2018 regulations. If you would like a copy of the information held on you please write to ask@lmsmusicsupplies.co.uk

If you believe that any information we have collected from you is incorrect, please phone, write to or email us as soon as possible, at the address on our ‘Contact Us’ page and we will amend your details immediately.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.


Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 21.05.2018.