Tel: 0345 230 0455

Other UK Carriage & Delivery

Carriage to non-mainland UK addresses:

Costs shown exclude excess carriage charges which occur on a few bulky items such as storage trolleys. Please phone if you wish to know the carriage charges for these items. (Items are flagged as attracting excess carriage charges in their full description.)

Scottish Highlands and Islands & Northern Ireland

The maximum carriage charge is £12.50 ex-vat on orders under £500.00 ex-vat.
Orders over this value are carriage free, except for very heavy or bulky items on which we will quote you a carriage charge on request.

Isle of Wight

The maximum carriage charge is £9.95 on orders under £500.00

Jersey & Guernsey

The maximum carriage charge is £15.00 on orders under £1000.00.
Orders over this value are carriage free, except for very heavy or bulky items on which we will quote you a carriage charge on request. Orders for these destinations are zero-rated for VAT.

Isle of Man & Scilly Isles

The maximum carriage charge is £15.00 ex-vat on orders under £1000.00 ex-vat.
Orders over this value are carriage free, except for very heavy or bulky items on which we will quote you a carriage charge on request.

Republic of Ireland

The maximum carriage charge is £15.00 ex-vat on orders under £1,000.00 ex-vat.
Orders over this value are carriage free, except for very heavy or bulky items on which we will quote you a carriage charge on request.

Items will be sent by carrier or Royal Mail 1st Class post, whichever is appropriate to their size & weight. Carriage charge is applied only once to an order. Should an order require more than one delivery, full carriage will be charged on the first despatch only.


Delivery:

We will endeavour to supply goods that are in stock at the time of ordering within 3 - 5 working days of receipt of order but reserve the right to exceed this for reasons outside our control, or for export orders. However please allow up to 14 working days for initial delivery of Mainland UK orders and 28 working days for export orders as our warehouse is very busy at certain times of the year.

If you need an item for a particular date, please phone your order through on 0345 230 0455 (00 44 1392 428108) and tell the Sales Operator when it is required and we will do our best to fulfil your request.

Goods that are out of stock will be ordered for you and despatched as soon as they become available.

Delivery for items of appropriate size and weight is normally by Royal Mail 1st Class Post.

Delivery for items not suitable for Royal Mail 1st Class Post is made by carrier and will require a signature on delivery. Please make sure you give us an address where there will be someone to receive the parcel(s).

Our carriers deliver to ground-floor doorsteps only, and whilst some drivers may be happy to assist in getting the item inside your residence, they are not contracted to do so. Please ensure there are at least two people available to move large items. (All digital pianos and keyboards are delivered boxed and some require self-assembly which is a task best performed by two people.)